TRANSMISSION CORE RETURN POLICY
1.1 Generally. This Transmission Core Return Policy (“Policy”) is the controlling document over transactions that occur when you, the customer (or “Buyer”) purchases an exchange transmission – i.e., you return a used transmission (“Exchange Core”) in exchange for a rebuilt or remanufactured transmission.
1.2 Core Deposits. At the commencement of a transmission exchange transaction, Buyer will receive from Centranz, Inc. (“Seller”) an itemized invoice showing an entry labeled “core deposit.” Under this Policy, the term “core deposit” shall be treated as a security deposit which encourages the timely return of Exchange Cores and NOT the difference between the retail value of the transmission and the exchange price listed on Seller’s invoice.
1.2.1 C.O.D. Transactions. If Buyer pays for its transmission C.O.D. and pursuant to the terms set forth in Section 9.1 of the General Terms & Conditions for the Sale of Goods and Services, see www.centranz.com, Seller will hold the core deposit in escrow until an Acceptable Core, see Section 2.1 of this Policy, is received by Seller.
1.2.2 Credit Transactions. If Buyer receives credit terms in writing from Seller and the core deposit is incorporated in said terms, Seller will issue a credit memo upon receipt of an Acceptable Core.
1.2.3 Forfeiture for Non-delivery of Acceptable Core. Notwithstanding anything to the contrary in this Policy, BUYER’S FAILURE TO DELIVER AN ACCEPTABLE CORE WILL RESULT IN BUYER’S FORFEITURE OF ANY CLAIM TO THE CORE DEPOSIT AND SELLER SHALL RETAIN THE CORE DEPOSIT AS FAIR COMPENSATION FOR ITS LOSS, AND BUYER EXPRESSLY AGREES THAT SUCH COMPENSATION IS REASONABLE.
1.2.4 Forfeiture for Non-deliver of Any Core. NON-DELIVERY OF ANY CORE WILL RESULT IN BUYER’S LIABILITY FOR AN AMOUNT EQUAL TO THE DIFFERENCE BETWEEN THE FULL RETAIL VALUE OF THE TRANSMISSION AND THE EXCHANGE PRICE, CHARGED TO THE BUYER ON SELLER’S ORIGINAL INVOICE.
1.2.5 Seller will return any core deposit, partial or otherwise, to Buyer consistent with terms set forth in this Section 1.0 within fourteen (14) days of the Core Inspection Period. See Section 2.4 of this Policy.
2.0 ACCEPTABLE CORES
2.1 Definition. In order to qualify as an Acceptable Core, Buyer’s Exchange Core must:
2.1.1 be the same model and assembly number as the rebuilt or remanufactured transmission shipped by Seller, unless a prior written exception is granted by the Seller;
2.1.2 be received within thirty (30) days of the rebuilt or remanufactured transmission’s ship date;
2.1.3 be complete and not disassembled since failure;
2.1.4 if applicable, have the torque converter shipped with the transmission, properly secured in the torque converter housing per OEM assembly specifications and properly matched to the transmission according to the OEM assembly number; and
2.1.5 if applicable, shipped in the same steel shipping crate as the rebuilt or remanufactured transmission shipped from Seller.
2.2 Unacceptable Cores. The following conditions are unacceptable and may result in full or partial forfeiture of Buyer’s core deposit:
2.2.1 Exchange Cores contaminated with rust. Minor rust damage due to condensation or pressure washing is acceptable so long as no permanent damage occurs to parts which would otherwise be deemed acceptable.
2.2.2 Exchange Cores disassembled and reassembled with failed parts from another transmission.
2.2.3 Exchange Cores that are weld-repaired.
Note: The above list is not exhaustive and Seller reserves the right to declare an Exchange Core unacceptable for other reasons, not listed.
2.3 Partial Core Credit. At Sellers sole discretion, a percentage of the core value may be charged for missing or damaged parts as specified in this Policy or communications with the Buyer. However, at no time will the damaged or missing parts charge on any unit exceed the core value of the transmission.
2.4 Core Inspection Period. Seller agrees to inspect Buyer’s Exchange Core within thirty (30) days of receipt (“Core Inspection Period”).
3.1 Unless otherwise expressed in writing, Buyer is responsible for freight on all core return shipments.
3.2 All Exchange Cores must be drained of oil, reasonably clean and packed in a suitable container. See Sub-section 2.1.5 of this Policy.
3.3 All Exchange Cores must ship to:
27208 East U.S. Highway 24
Buckner, Missouri 64016
3.4 Each Exchange Core return shipment must be accompanied by the proper “Core Return Tag.” Such Core Return Tag shall be provided by Seller.
3.5 Bill(s) of lading must be completed as follows: “Used Tractor Parts” in accord with National Motor Freight Classification class 50.